Ravel uses a subscription-based care model. We believe strongly in continuity of care and having monthly appointments with your provider. In that spirit, we ask that all patients commit to a minimum of 3 visits (Initial Patient Visit + 2 follow-up appointments) knowing it takes time to see change. All care is provided virtually, which allows us to offer significantly lower rates to our patients.

We aim to be transparent in all of our pricing and plainly state the costs of our services. Please note that we are cash-pay and we don't bill through private insurance (except for Labcorp/Quest testing), Medicare or Medicaid. If you ever have any questions or would like to talk through anything, please don’t hesitate to contact us.

Get Started

Introductory Call w/Ravel Co-Founder - Free

Duration: 15-minute Zoom call
Purpose: Learn how Ravel works, the benefits of becoming a patient, and how we can support your health journey.

To schedule a co-founder call, please e-mail Jaime at jaime@ravel.health or Kevin at kevin@ravel.health.

Discovery Call w/Ravel Provider(s) - $45 per Provider

Duration: 15-minute Zoom call
Purpose: Discuss how a provider would approach your care based on your responses to the Initial Patient Questionnaire.
*Important: This is an exploratory call — providers will not offer specific diagnostic or treatment advice.
Credit: If you become a patient within 2 months of your call, the cost of one Discovery Call (i.e., $45) will be credited toward your Initial Patient Visit.

To schedule a call with a Ravel provider, please go to the Get Started page and complete the steps listed there. On your Initial Patient Questionnaire, please note that you'd like to do a discovery and we'll reach out with next steps.

Initial Visit & Ongoing Care

Initial Patient Visit - $395

Your first visit with your Ravel provider is a 2-hour appointment to set-up and establish the relationship.

2-hour face-to-face appointment via Zoom plus prep and wrap-up time for the provider
Includes, but not limited to, the review of:
- Patient questionnaire responses
- Uploaded labs
- Current/past protocols

Monthly Subscriptions - $115, $215 or $305

After the Initial Patient Visit, you may choose from any of the below subscription options. You can upgrade or downgrade on a monthly basis based on your provider recommendations and where you are in your healing journey. Please note monthly subscription times cannot be broken into smaller appointments throughout the month.

All appointments take place via Zoom and the subscription price includes prep/wrap-up time for the provider:

30 minutes - $115
60 minutes - $215
90 minutes - $305

All subscriptions include Patient Portal messaging for the following:

Scheduling questions and updates
Follow-up to clarify part of a protocol post-visit
Quick questions that can be answered in 1 - 2 minutes

Maintenance - $65/month

Available to Ravel patients after the Initial Patient Visit and at least 2 other consecutive monthly visits with a provider
Includes one Patient Portal message per month (see below for details)
Continued access to discounts on labs and supplements, as well as additional programming, collaborations and partnerships
Maintain access to your provider and schedule an appointment at the current monthly subscription rates as needed
Not required to hold a monthly appointment

Add-Ons & Other Fees

15 Minutes of Patient Portal Messaging - $45 per use

This extra block of time can be added to any monthly subscription and can be used for comprehensive emails/requests that are sent through the Patient Portal.

This add-on time block can be used to:

Have your provider review labs and give feedback prior to a scheduled appointment
Discuss any flare-ups/herx reactions outside of a scheduled appointment
Respond to “critical/crisis” situations outside of an appointment time
- Please note that Ravel providers are not 'on-call' and are meant to consult as a specialist on your care team. If you have an emergency, please go to an ER or call 911.
Make protocol adjustments that aren't part of an appointment
Respond to extensive follow-up questions via the Portal

Overseeing MD Reviews/Orders for Prescriptions & Testing - $75 | $45

In some states*, Ravel providers require an MD to oversee Rx and medication requests. In those scenarios, the addition of Dr. Mitchell to the Ravel team now makes that possible.
- How It Works: If your Ravel provider recommends a prescription, it will be reviewed by Dr. Mitchell and, if approved, ordered for you. This happens behind the scenes and won’t change your normal experience. If Rx questions arise that your main provider can’t answer, you may request a quick 5-minute consult with Dr. Mitchell.
- Simple Fees, As-Needed: New Prescriptions: $75 flat fee (covers all new meds from a single visit and typically 1-3 refills) | Additional Refills: $45 (for existing prescriptions reviewed previously).
In some states*, Ravel providers require an MD to oversee Labcorp and Quest testing when it's run through your private health insurance vs. our 3rd-party cash-pay partners. In those scenarios, Dr. Mitchell will review and route the labs. If labs are done in conjunction with prescriptions, there is no additional fee for the labs. However, if it's just the labs, there is a $45 fee for Dr. Mitchell's time.

*In certain states, even though our providers are fully licensed, they must practice using a limited scope of medicine. When these limitations are in place, prescriptions and certain testing must be reviewed and ordered by Dr. Mitchell. Please feel free to contact us with any questions on this.

Provider Change Request - $95

Administrative fee of $95 per request
Plus a required 90-minute visit at the current monthly subscription rate for the first month with a new provider
Must see your current provider at least twice (i.e., an Initial Patient Visit plus at least one follow-up appointment) before you can request a provider change

Restart Fee - $95

If you cancel your monthly subscription and decide to come back to Ravel within the first year after your cancellation, a restart fee will apply. If you decide to restart after one full year, you will need to start over with an Initial Patient Visit.

Administrative fee of $95 per restart
If you choose the same provider, a 60-minute subscription at the current monthly rates is required for the first appointment back
If a different provider is requested, a 90-minute subscription at the current monthly rates is required for the first appointment back

Cancellation/Refund Policy

Knowing how complex chronic illness is, we believe strongly in continuity of care and giving you and your provider an opportunity to set down a path together before moving on. With that in mind, we ask that patients commit to a minimum of 3 visits (i.e., the Initial Patient Visit and 2 consecutive monthly appointments with your chosen provider (3 appointments total)).

If after that time you'd like to make a change, you can cancel your monthly subscription, change providers or move to our Maintenance Plan. To do so, please contact Jaime at jaime@ravel.health or Kevin at kevin@ravel.health in writing by the 20th of the month, and your change will apply the following month.

*Please Note: Once your Initial Patient Visit is scheduled and payment is processed, your subscription officially begins. If you decide to cancel after payment has been processed but before your Initial Patient Visit takes place, or before completing the required minimum of 3 visits, a $95 administrative fee will be deducted to cover onboarding costs. Any remaining balance will be refunded.