We operate on a cash‑pay model, which allows us to provide transparent pricing without insurance complications. Superbills are available upon request for potential reimbursement.

We are not legally able to bill any services through Medicare or Medicaid at this time. However, Medicare patients may work with a Ravel provider on a cash-pay basis if the provider has “opted out" of Medicare.

Medicaid patients may work with certain provider types as well, also on a cash-pay basis.

Many patients can use HSA or FSA funds for our medical services. Please check with your plan administrator to confirm eligibility. 

If after 3 visits (Initial Patient Visit + 2 monthly visits) you would prefer to work with someone else, you can request a new provider. Please note there is a $95 administrative fee to move to a new provider.

Subscription fees cover the time with your dedicated provider. All labs, medications, supplements and partner programs are extra, but we provide substantial discounts to help keep these costs down.

Our billing cycle renews on the 1st each month.

Cancel Anytime

Cancellation requests must be submitted at least 30 days prior to your next scheduled billing date (the 1st of the month). If notice is given less than 30 days before the 1st, you will be billed one final full cycle on the upcoming 1st, and your access will continue until the end of that billing period. We do not offer partial refunds or pro-rated charges.

For example, if you submit your cancellation request on September 10, your subscription will renew on October 1 for one final month, and your subscription will end October 31.

Please note too that we have a Maintenance subscription ($75/month (NPs/NDs) | $95/month (MDs/DOs) if you're looking to pause monthly appointments but maintain access to your provider, prescriptions, etc.

IMPORTANT: Once your Initial Patient Visit is scheduled and time is reserved on a provider's calendar, your subscription officially begins. If you decide to cancel before the initial visit, a $95 administrative fee will be deducted to cover onboarding costs. Any remaining balance will be refunded.

We understand patients may need to discontinue care for a variety of reasons. If you decide to return to Ravel, we're happy to welcome you back!

Because restarting care requires clinical review and coordination to make sure your treatment is resumed safely and appropriately, a reactivation fee may apply.

Returning Within 12 Months

If you restart care within 12 months of canceling your subscription:

• $95 reactivation fee when returning to the same Ravel provider

• $195 reactivation fee when restarting with a new Ravel provider

The higher fee for a new provider reflects the additional time required for your provider to review your history, become familiar with your previous treatment and establish a new care relationship.

Returning After 12 Months

If it has been more than 12 months since you were last an active Ravel patient, you will restart care as a new patient with a 2-hour Initial Patient Visit at the current new-patient rate.

After a year away from care, your symptoms, health history, medications, treatments and clinical needs may have changed significantly. A comprehensive evaluation allows your provider to assess where things stand today rather than relying on an old treatment plan.

Like any subscription, a monthly gym membership for example, if you don't use it in a given month you are still charged. Ravel works the same way, so please be sure to utilize your 45-minute blocks of time each month.

To respect everyone’s time, we have a 24-hour cancellation policy in place. If you are a no-show or cancel within 24 hours of your scheduled appointment, you will forfeit that appointment and still be charged for it. You may choose to reschedule (assuming provider availability) and will be billed accordingly.