Onboarding Steps for Patients
1. Create Your Ravel Patient Portal Account
Quick and easy—only takes 1-2 minutes.
2. Complete a Brief Questionnaire
Share your health journey with us in just 3-5 minutes. This helps us understand your needs.
3. Get Matched with Providers
We’ll match you with up to 3 Lyme, mold, and complex chronic illness specialists. You’ll receive their Ravel profiles via email — review them at your leisure and let us know if you'd like to move forward.
4. Ready to Move Forward?
If it's a good fit and you'd like to proceed, you’ll fill out some detailed health forms (including health history, toxic exposures, consent forms, etc.), plus provide credit card details for monthly billing.
5. Schedule Your Initial Visit
Once your paperwork is complete and your credit card information has been added, book your first visit with your chosen provider through the Patient Portal calendar based on mutual availability.
6. Select Your Subscription
After your first visit, choose the subscription plan that works best for you (30, 60, or 90-minute follow-up visits). You can adjust your subscription monthly based on your needs. If you don't make changes, your subscription will renew automatically the following month. Move to our Maintenance subscription after 3 consecutive visits or cancel any time after 3 months.
7. Need Help?
If you have any questions, please feel free to reach out to Jaime at jaime@ravel.health or Kevin at kevin@ravel.health.
Patient Testimonial
I have worked with a couple LLDs and felt like I was just spinning in space. Working with Dr. Tara and Ravel has been by far the best experience I've had in my fight with Lyme. Easy to start, easy to use and I feel like there is strong support and understanding.
- Nancy S.